Get All Access for $5/mo

Chili's Is Getting Into the Delivery Business -- For Orders $125 and Up The casual dining chain has taken the rare step of rolling out delivery services, mirroring sister-company Magianno's focus on large parties.

By Kate Taylor

Opinions expressed by Entrepreneur contributors are their own.

littlehotmess.wordpress.com

Chili's is rolling out delivery nationwide—but that doesn't mean you'll be able to get your $10 lunch delivered to your office.

Few major sit-down chains offer delivery services. Adding delivery often necessitates buying delivery trucks, testing that items will still be tasty post-delivery, hiring additional employees and more. However, Chili's is keeping costs at a minimum with a unique take on delivery.

Unlike your local Chinese takeout spot, the minimum order at Chili's is $125. "The core target for delivery is large or bulk food orders," says a Chili's Grill & Bar spokesperson. "During the pilot test, Chili's looked at a number of different minimum options, and this order minimum made the most sense operationally and for guests given the speed, convenience and value of the delivery experience."

The chain is also cutting costs by avoiding third-party delivery companies and having employees use their own cars for delivery.

Chili's has implemented delivery in 468 of its company-owned restaurants across the country. "With more than 800 corporate-owned restaurants, it didn't make sense to roll this initiative to the entire fleet," says a spokesperson. "So within each market, the brand looked at the geography to select prime restaurant locations that could optimize the delivery experience in the surrounding area."

Related: Coca-Cola Splits in Effort to Focus on Franchising

Chili's is focusing their delivery menu on "Party Platters:" snacky offerings such as wings, sliders and fajitas that serve around six. Beverages are sold by the gallon and salad are sold by the party-size bowl. Plates, napkins, utensils and set up are included with the order.

The focus on party-sized offerings draws from Chili's sister-company Maggiano's. Maggiano's started offering delivery in the late 2000s, with similar parameters to Chili's: $125 minimum, focus on party platters and a specialized delivery menu. Maggiano's, however, offers delivery at every location.

In addition to the 800 plus company-owned restaurants, there are 443 franchise-owned Chili's in the United States. Franchises have the option of opting-in to the delivery service, as Chili's company-owned restaurants continue to gather information on the service.

Related: Arby's Expensive Revamp: Two Logos in Two Years

Kate Taylor

Reporter

Kate Taylor is a reporter at Business Insider. She was previously a reporter at Entrepreneur. Get in touch with tips and feedback on Twitter at @Kate_H_Taylor. 

Want to be an Entrepreneur Leadership Network contributor? Apply now to join.

Editor's Pick

Side Hustle

This Former Starbucks Employee Started a Side Hustle That's Making More Than $70,000 a Month — and He's Not Done Yet

When Tom Saar moved to New York City, he spotted a lucrative business opportunity.

Business News

Is One Company to Blame for Soaring Rental Prices in the U.S.?

The FBI recently raided a major corporate landlord while investigating a rent price-fixing scheme. Here's what we know.

Business News

Amazon Has a Blank Book Problem: Buyers Report Receiving Fakes of Bestselling UFO Book

The book looked fine on the outside, but the inside was out-of-this-world.

Business News

Paramount Leadership Alludes to Layoffs If Merger Does Not Go Through

Paramount is awaiting approval on its merger with Skydance Media from majority shareholder Shari Redstone.

Business News

Microsoft Reportedly Lays Off Over 1,500 Employees in Cloud Sector as Partnership with OpenAI Strengthens

Alphabet also reportedly laid off employees from several teams in Google's cloud unit last week.

Marketing

6 SEO Tips to Help You Rank in the New Era of Quality Content

What is the best SEO strategy after Google's March 2024 core update? Here's what you need to know.